TY  - GEN
AU  - Bhatnagar,Sobhash
AU  - 
ED  - 
ED  - 
ED  - 
TI  - Unlocking e-government potential : concepts, cases and practical insights
SN  - 9788178299280
U1  - 352.3802854678 
PY  - 2012///
CY  - New Delhi
PB  - Sage Publications
KW  - 
KW  - PPLG
ER  -