TY  - GEN
AU  - Kent,Christine
AU  - 
ED  - 
ED  - 
ED  - 
TI  - Address customer needs : excel books
SN  - 9789350620700
U1  - 658.812 
PY  - 2012///
CY  - New Delhi
PB  - Excel Books
KW  - 
KW  - Management
ER  -