TY  - GEN
AU  - Girdhar,Seema
AU  - 
ED  - 
ED  - 
ED  - 
TI  - Understanding CRM
SN  - 9789350621790
U1  - 658.812 
PY  - 2013///
CY  - New Delhi
PB  - Excel Books
KW  - 
KW  - PPLG
ER  -