TY  - GEN
AU  - Becker,Jorg
AU  - Algermissen, Lars
TI  - Modernizing processes in public administration
SN  - 9783642213557
U1  - 658.4 
PY  - 2012///
CY  - London
PB  - Springer
KW  - PPLG
KW  - Public administration
ER  -