TY  - GEN
ED  - Harvard Business Review
TI  - Crisis management
SN  - 9781591394372
U1  - 658.4056 
PY  - 2004///
CY  - Mumbai
PB  - Harvard Business School 
KW  - Management
KW  - Crisis management
KW  - Organizational change
KW  - Communication in organizations
ER  -