00580 a2200217 4500 150215 OSt 20211130154225.0 9781422139066 658.3152 N23E Nayar, Vineet Employees first, customers second by Vineet Nayar Mumbai Harvard Business School 2011 198p. Management Management-Employee participation Organizational change Corporate culture ddc BK 14085 14085 0 0 ddc 0 0 TXB CURAJ CURAJ 2015-09-11 MGM 0.00 658.3152 N23E 23910 2024-11-21 2020-09-02 BK