@book{24706,
	author = {Anand, Aishwarya },
	title = {Encyclopaedia of applied information systems : management information system : theory and practice (Vol. 1)},
	publisher = {Rajat Publications},
	year = {2003},
	address = {New Delhi},
	note = {37270 v.1; 37271 v.2; 37272 v.3; 37273 v.4}
}