00513 a2200169 4500 069081 OSt 20220402163805.0 658.812 M27T Mahajan, Gautam Total customer value management by Gautam Mahajan New Delhi Sage Publications 2011 326p. Relationship marketing; Total quality management; Customer relations; Customer relations--Management ddc BK 2691 2691 0 0 ddc 0 0 TXB CURAJ CURAJ 2012-03-07 MGM 450.00 0 658.812 M27T 3368 2024-11-21 2020-09-02 BK