| 000 | 00549 a2200217 4500 | ||
|---|---|---|---|
| 001 | 150199 | ||
| 003 | OSt | ||
| 005 | 20211130150308.0 | ||
| 008 | |||
| 020 | _a9781422172315 | ||
| 082 |
_a658.8342 _bL51H |
||
| 100 | 1 | _aLee, Bill | |
| 245 | 1 |
_aThe hidden wealth of customers _cby Bill Lee |
|
| 260 |
_aMumbai _bHarvard Business School _c2012 |
||
| 300 | _a222p. | ||
| 653 | _aManagement | ||
| 653 | _aConsumer behavior | ||
| 653 | _aCustomer loyalty | ||
| 653 | _aCustomer relations | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c14070 _d14070 |
||