000 00485nam a22001817a 4500
999 _c24463
_d24463
003 OSt
005 20210707153401.0
008 210707b ||||| |||| 00| 0 eng d
020 _a9788174462671
082 _a658.8
_bSH1S
100 _aShanker, Ravi
245 _aServices marketing :
_btext & readings
_cby Ravi Shanker
260 _aNoida
_bExcel Books
_c2016
300 _bxvi, 656p.
500 _aThe Indian Perspective
690 _aService industries--India
942 _2ddc
_cBK