000 00487 a2200181 4500
001 069031
003 OSt
005 20220401114442.0
008
082 _a658
_bJ32S
100 1 _aJauhari, Vinnie
245 1 _aServices
_cby Vinnie Jauhari and Kirti Dutta
260 _aNew Delhi
_bOxford University press
_c2010
300 _a584p.
653 _aService industries; Service industries--Management
700 _aDutta, Kirti
942 _2ddc
_cBK
999 _c2641
_d2641