| 000 | 00896 a2200445 4500 | ||
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| 001 | 069716 | ||
| 005 | 20200902150337.0 | ||
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_a658.812 _bH88C |
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| 100 | 1 | _aHumphrey, Doris D. | |
| 110 | _a | ||
| 245 | 1 |
_a21st century business customer service _cby Doris D. Humphrey |
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| 250 | _a2nd ed. | ||
| 260 |
_aAustralia _bCengage Learning _c2011 |
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| 300 | _a182p. | ||
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| 690 | _aCustomer relations; Customer services | ||
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