| 000 | 00931 a2200457 4500 | ||
|---|---|---|---|
| 000 | BKB | ||
| 001 | 069854 | ||
| 005 | 20200902150356.0 | ||
| 008 | |||
| 010 | _a | ||
| 020 | _a | ||
| 082 |
_a658.562 _bD37D |
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| 100 | 1 | _aDeveloping service quality | |
| 110 | _a | ||
| 245 | 1 |
_aDeveloping service quality _cedited by M. Raghavachari and K.V. Ramani |
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| 250 | _a | ||
| 260 |
_aNew Delhi _bMacmillan _c2000 |
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| 300 | _a651p. | ||
| 490 |
_a _v |
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| 690 | _aManagement | ||
| 700 |
_aRaghavachari, M., ed. _b _c |
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| 700 |
_aRamani, K.V., ed. _b _c |
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| 710 |
_a _b _c |
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_a _d _f |
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_a _b _c _d _e _f _g |
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| 965 | _a | ||
| 999 |
_c3392 _d3392 |
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