| 000 | 00521 a2200181 4500 | ||
|---|---|---|---|
| 001 | 066472 | ||
| 003 | OSt | ||
| 005 | 20210929104530.0 | ||
| 008 | |||
| 082 |
_a658 _bJ32S |
||
| 100 | 1 | _aDutta, Kirti | |
| 245 | 1 |
_aServices marketing operations and management _cby Kirti Dutta and Vinnie Jauhari |
|
| 260 |
_aNew Delhi _bOxford University Press _c2009 |
||
| 300 | _a584p. | ||
| 690 | _aService industries; Service industries--Management | ||
| 700 | _aJauhari, Vinnie | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c522 _d522 |
||