Assessing service quality : satisfing the expectations of library customers by Peter Hernon and Ellen Altman

By: Hernon, PeterContributor(s): Altman, EllenPublication details: New Delhi Ess Ess Publication 2009 Description: 243pISBN: 9788170005766Subject(s): Library Science | Library Services; User servicesDDC classification: 025.5

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Central University Of Rajasthan	General Text Book	025.5 H43A (Browse shelf(Opens below))	Available		10246

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